Forerunner: ‘Other’ Call records Pt.1

Call records less examined, Part 1: GNR

Please note: This blog will inevitably contain names and numbers which are in all likelihood not related to the case. I include all identified numbers for the sake of thoroughness. If you happen to be one of these names and wish your number removed, please feel free to contact me.

This series of posts will serve in part as a reference section. As such, it will be sterile of interpretation as much as possible, though I will add relevant details about names. As usual, I encourage any feedback, corrections or additional information.

For the most part, I have superimposed names of callers on these documents. Unidentified numbers are either left blank or marked ‘???’. In some cases a blank number is identified in the column on the right, for example on the GNR document, which I will begin with.

It is claimed frequently in the media that the McCanns called the GNR immediately, and they ‘took 40 minutes or more to arrive’. This couldn’t be further from the truth, as the following GNR document shows. While the Tapas group claimed to have gone to reception and called the GNR (Gerry, Russell or other depending on which account we read), they were in fact all in 5A arguing loudly until the GNR were called at – yes – 22:41.


GNR call records for night of 03/05/07-early morning 04/05/07
(Image resized by WordPress)

If you are unable to view the image well, please click here for better resolution.

The number ending ‘809’ is the GNR Lagos number, if the number is in the right hand column that means they RECEIVED the call, if it is on the left then they MADE the call.

Calls above ‘Greentrust SA’ are all irrelevant – again, simply identified for the sake of being thorough. Taking these in order, then;

Greentrust SA – This is the Ocean Club. Although there is a separate Greentrust SA building, the number presented is the same as the number presented in the OC call records, hence we can fairly accept that these two calls were made from the Tapas reception as claimed.

Instituto Nacional De Emergencia Medica – A call from the emergency services to the GNR.

Securitas Direct Portugal LDA – Alarm company – this would appear to be automatic dialling when alarms are tripped. There are earlier and later calls from here and it is more than likely likely irrelevant.

Barend Weijdom – A Dutch property manager in Praia da Luz. He was interviewed by the PJ on the 16th of May. His interview appears to make no mention of his 23:01 call to the GNR, indeed he intimates that the GNR arrived ‘around 5 minutes’ after he was made aware of the search. The times he recalled were incorrect (stating events were unfolding at around 2145-2150). He claimed to have searched the beach area. Managed Apartment 5E (same block as McCanns, next door to the O’Brien/Tanner apartment). Unclear what other properties he was responsible for.

Silvia Batista – Head of Maintenance and Services at Ocean Club. Interviewed at least four times, two of which were in May, and two in July. At no point does she mention calling the GNR, indeed she says she was ‘made aware’ of the situation at 2230, and GNR arrived after her. Silvia made interesting comments, such as corroborating the ‘praying Arabs’ pose of the parents, and her shock at them requesting a priest around 3am. Silvia later procured keys for apartments, in anticipation of Martin Grime’s work.

AV Dr Barahona, Evora – GNR building in Evora, calling GNR Portimao.

Wim Bosman – A South African living in Praia da Luz, also having roots in nearby Odiaxere. I have found nothing relevant linking him to the night’s events, however he does appear to own the Dolphin restaurant with his wife. According to Lizelle Marais, Wim was out at a bar with her husband Adriaan when she heard about the events unfolding.

Bruna Goncalves – I have marked this number as likely reassigned, as the person it’s assigned to looks to be in her late teens at most. There is a precedent for reassigned numbers, for instance Robert Murat’s number is now assigned to an unrelated lady in Portugal.

PJ Portimao – As noted. For some reason, the ‘time’ column is incorrect from here and downward, so it is unclear if this call was at 1053 or 10 minutes past any hour after midnight.

PJ Lagos – PJ in Lagos.

In Part Two I will look at the Dolfino callbox, before tackling the lengthy Ocean Club call records.

Forerunner: ‘Other’ Call records Pt.1

6 thoughts on “Forerunner: ‘Other’ Call records Pt.1

  1. Crisp Bee says:

    Ben. The order of this call record showing calls to the GNR is strange. Normally one would expect a table to be sorted by column or columns in either alphabetic or numerical order. Typically a call record would be in chronological order? (based upon the equivalent numerical value of the cells in (say) the column entitled “hora ini”. I can find no logic to the order of entries which makes me VERY suspicious. Have you noticed this, explored this and do you have any comment? Thanks.


    1. I’m unclear why the entries are keyed differently in the image used, but they are in normal chronological order in other documents eg OC call records showing the GNR calls:

      Latter direct from vodafone.


  2. Crisp Bee says:

    Thanks for the reply. I agree Ben – the call records from the OC to GNR look good and are consistent across the different call records. As someone who has played with data professionally I am still intrigued by the odd ordering of the GNR log. Someone has either re-ordered rows or inserted new rows that were not originally there and or inserted data in existing rows. If there was deliberate manipulation then they were clearly happy that the OC calls to GNR could be seen as they were, and it would point to other incoming calls to the GNR as being “problematic” and needing “tweaking”. Or it could all be entirely innocent!


    1. Given we have Tapas phone records, OC call records, phone box and even local mobile records ~2145-2215 that night, I can’t really see any reason calls would be omitted or altered. I put it down to data entry errors, much like the flight document which implies the family arrived one by one days apart because of the way it was keyed in Excel. The way the bottom three calls show the time in shorter format speak to this too.


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