‘Other’ Call Records Pt. 3

Call records less examined, Part 3: The Ocean Club

Miss previous parts?
Part One
Part Two


In what will likely be the last piece I do on external call records (lest my eyes start glazing over), I will finish by looking at the records afforded us in the files regarding Ocean Club phone traffic.

It should immediately be noted that even though this was an ‘off season’ period of time, there were still a significant amount of people in the resort, and likewise a lot of traffic is ‘noise’ so to speak. Many calls will be business related – whether relating to excursions/activities, provision of food from the supermarket,  administrative calls, utilities etc.

There are also a lot of extensions within the resort, so without further information, it is not ever completely fair to assume where exactly a call originated. Bear in mind the following from the files in this;

The search for the detail of this number was done on the main telephone number, which is a DDI with 100 extensions and therefore only the communications made via operator appear as number 282771000, all the others are on the main number 2827710.


With the above in mind, I will also make clear calls that take place during the time periods that Madeleine was reported to have been collected/dropped off at the creche.

As there are five sheets to go through, I will take these in order. As always, I request/encourage any and all corrections, feedback or further information on anything presented here (especially unidentified numbers). And as mentioned in Part one, if you see your number here and wish it removed, I can adjust the post in future if you contact me. This series of blogs is intended for reference, not invasion of privacy.


Ocean Club calls in from 00:00:38 to 14:08:55 on May 3rd, 2007 (original)



Lagos Marina Fax – This is an interesting one to begin with. Quoting from the Lagos Marina website;

Incoming mail will be accepted if addressed c/o Marina de Lagos – Edifício da Administração, 8600-780 Lagos, Portugal.
The name of your yacht must be clearly indicated.


This implies that any business with the Marina would regard a single vessel. The PJ investigated what yachts were docked at the time (and contrary to media reports, the ‘Fun Too’ was tracked down and bore no mystery). To my knowledge, there has been no mention of a link between any OC guest and ownership of a yacht. It bears mention here that Kate McCann singled out a yacht in the Lagos Marina (the Shearwater) asking the PJ to investigate it based on a friend’s vision. It too was ruled out. Kate later asked a friend to pray for Madeleine at the marina.

Of course, all of these things could be extraneous to the specific faxes, but there is every reason to make sure. As well as early on the 3rd, there is also a fax there around 07:09 on the morning of the 4th.

Boavista Golf/Antonio Castelo – Antonio Castelo is ‘Director of Golf’ at the Boavista course. This specific number is ascribed generally to the course, but is also attributed to him personally.


Parque da Floresta Golf Resort Fax – Two numbers, both appearing to be ascribed to fax facilities at the Parque da Floresta resort. The number ending 0055 is more specifically golf course related, whereas the other is more generally the resort. The phone number ending 0054 is similarly for the golf course. Parque da Floresta is West of Praia da Luz, at Vila do Bispo.


Telepac Assistencia – A helpline for the ISP company now known as SAPO.


‘STC Supplies’ East Midlands – A curious entry, this number being ascribed to a Nottingham property which advertises businesses online, either STC Supplies (simply stating ‘tools’), or ‘Commercial Microwave Services’, which while having a different number ascribed, still has the same address. I was unable to find company records or even websites/advertisements for either of these. Nottingham is 27 miles from Rothley.

Credito Agricolo Luz – Fax and phone calls to CA Bank.


Ocean Country – A former sister company of the Ocean Club, so to speak. Ocean Country is a high-end estate agency. Run in part by ‘Murat lookalike’ Angus Symington.

Optico/Mamede & Son – This number is ascribed to both ‘Oculista da Luz’ and ‘Mamede & Filho’. In fact they are one and the same, ‘Mamede Optico’, and located on Rua Direita.


A Cegonha, Boutique Bebe e Pre Mama – Here we have two very short calls (15 seconds and 29 seconds) to a baby boutique store in the Lisbon municipality of Vila Franca de Xira.


Cristina Rio – I have only been able to source the name.

Thomas Cook – Holiday operator.

Mark Warner Holidays – Holiday operator.

Ana Matias (RE/MAX) – A RE/MAX realtor.


Ciclolagos – Advertised as offering mechanic services/sporting equipment. Business does not seem to be active any more, or has moved.


DVLA Driver Enquiries – UK DVLA Driver Enquiries.


Gascan – Energy company.


EDP – Energy company.


Jose Monteiro & Filho Lda – Company selling fuel.


British Vice Consulate, Portimao – The information provided in the sourced link is of interesting reading. This call was made around 1404 on the 3rd. It lasted just under three minutes. Given the information on their website, their number is not much use unless there is some kind of emergency or bereavement. However, we must qualify this with the fact that this was 2007, we werent all walking around with google in our pockets. It is entirely possible that the call to the Consulate was an errant one, its duration reflecting this as the ‘correct number’ for whatever issue was passed on.



Ocean Club calls in from 14:12:16 to 23:57:21 on May 3rd, 2007 (original)



Taxi Praia da Rocha – Taxi service for Praia da Rocha, which is literally South of Portimao.

Dr. Eduardo Brandao OR Ferro Perreira – This one has been a headache. Most searches turn up the number as Ferro Perreira, a gynaecologist/obstetrician based in Faro. However if you search the number with ‘Truecaller’, you get Dr. Eduardo Brandao, a vascular surgeon based in Lisbon. It is possible that Dr. Brandao previously worked at/ran the building which Ferro Perreira now does, but I have not been able to verify this either way.

It should be noted that Catriona Baker stated she saw Madeleine McCann dropped off at the creche at 1445, and this short (one minute) call comes at 1457. Nowhere in her published interviews does Cat ever mention seeing Maddie again – instead just saying Kate ‘went to get her’. If this was really the last mentioned independent sighting of Madeleine (and we must allow for the fact that the Portuguese interviews are only summaries, thus may miss a lot), then this call in theory could be very important.

Sources: Ferro Perreira Eduardo Brandao

Oceanico Group – An Algarve based golf resort company, with events curated by members of the Symington family, hence linked with the ‘Ocean’ name.


Bounceroo – Another oddity – despite the cartoonish name, a glance at Bounceroo’s website reveals them to be an above average quality party, catering, wedding, event etc organising company. Based in Norwich. No discernable links that I can find.


‘Ocean Luisa’ – Likely OC receptionist Luisa Coutinho.


Latincom Pt. Albergaria Artesanato – I have not been able to surmise much about this location, only confirm that it is in Odiaxere. It is/was either a hostel or craft store.

Regaldino Bodiao/C.R.R Informatica e Servicos lda -A general IT store. Call lasts 2 mins 48 seconds. Possibly relevant if someone in the resort was asking how to wipe computer records, but again this would require followup to confirm.


Chris Critchlow – Chris was a secretary for Mark Warner until 2014. A tight band of three calls are made to him (home, then mobile twice), none exceeding 25 seconds in length. The nature of these calls should be ascertained.


Ze Joao – No details ascertained. Possibly the ‘Ze’ mentioned in Jeronimo Salcedas’ rogatory.

TV Cabo Lisbon – A communications company, similar to Virgin or BT, offering tv, internet, phone etc. Now known as NOS (also Zon in the interim). Thank you to Beatriz Belchior for clarifying this for me.


Via Directa – Albufeira based travel agents.


Luis Barros – Barman at Millenium restaurant. His statement makes reference to a call informing him of the events, but no mention of the earlier (21:21:55) call he received, also from the OC.


GNR – Guarda Nacional Republicana, see Part One

Jeronimo Salcedas? – Outspoken Tapas barman. Made references in his rogatory to later phonecalls. This is not a verified identification, but based on an educated guess.




Ocean Club call records in from 23:57:48 May 3rd to 12:15:13 May 4th (original)



Gordon Spence – Currently Head of Customer Services for Mark Warner.


Igreja de Santa Maria (Portimao) – Church in Lagos. Who was calling the Lagos church at 0432, and why?


Bruna Lourenco – I have been unable to find an individual by this name, however I did confirm this is NOT Nuno Lourenco’s wife, as her name is Birgit.

Rui Cruz/Aviludo Rui Octavio – I was unable to find further information on this name.

Ricardo Velho Martins – As above, I couldn’t find anything solid enough to warrant mention.

Ines Lopes – Former editor of the ‘Algarve Resident’.

Mark Rawcliffe – Commercial Director of ‘Algarve Resident’


Fotozoom/Manuel Gameiro Silva – Photographic equipment.


Silvia Batista – Head of Maintenance and Services at Ocean Club.

Source (interview)

Info – Number is assigned to the word ‘Info’, but with no small hint of irony, I am unable to find any information about the number.

‘Nik Dick’ – Another example of an unhelpful name being assigned. At a stretch it could be a nickname for Nicky Gill, but just as easily could be short for a name like Nick Richards. As such need more information to make any judgments.

Phillip Worral Solicitor – Lancashire based solicitor.


Policia Judiciaria Portimao – Policia Judiciaria in Portimao



Ocean Club call records in from 12:17:23 to 17:34:25, May 3rd 2007 (original)



Transmarsil/Refrige Fax – Another confusing entry. Either the fax number for ‘Transmaril‘, a Loule based haulage company, or ‘Refrige‘, also based in Loule, which deals with soft drinks like Coca Cola.

Alexandra Soares – Algarve based Property solicitor.

Social Services Centre Lagos ‘Centro de Assistencia Social Lucinda Anino dos Santos’ – An establishment founded in the 1920’s, providing support and education for underprivileged youths.


Baptista – The supermarket chain.

Jinny Harman – Villa Management company.


‘Dulce Ar D Rio’ – Unknown

John Hill – Ocean Club manager. Despite his role he appears to have only been formally interviewed in June. Hill maintained contact with Gerry McCann into the end of August. Strangely, Hill’s number was listed as unidentified, while his wife’s number was on record.

Source (interview)

The Sovereign Group – ‘Company Formation’ in Portugal. This call was on May 4th. Quoting from their website, they offer;




Faro Airport – Faro Airport.

Ken Gillespie – Glasgow area code, no other information to hand.

Bom Dia Actividades Maritimas – Boat trips from Lagos.


Avelino – Unknown.

Jose Novo – Local resident of Lagos.


Ocean Club calls in from 17:35:53 to 23:21:43 on May 4th 2007, plus operator dialled calls from May 3rd (original)



Craig Mayhew – Then UK Operations Manager for Mark Warner. Flew out to the resort in short order if the run sheets are accurate (booked in under ‘Mahye’ since May 4th according to May 5th run).


Silves GNR – These are odd calls. They are made at around 1500 on May 3rd, and via operator,  but rather than local GNR, Silves GNR are called, twice. I have seen no mention of earlier events at the resort involving GNR, much less 15 minutes after Cat Baker last gave a time to seeing Madeleine. Geographically, Silves is further from Luz than Portimao. Have these calls been explained?

Batista & Batista – Batista supermarket.


Now, bearing in mind the following creche sheets (for whatever you consider them worth), here are calls condensed down into the time periods Gerald or Kate were said to be at the creche dropping off or picking up the children:

processopdf01page107-crecherecords3Lobsters (Madeleine’s group) AM/PM register for May 3rd




Jellyfish (twin’s group) PM register for May 3rd


Given the obvious impossibility of these times being accurate, I will afford 15 minutes either side of the times in/out. So, 0855-0925, 1210-1240, and afternoon 1430-1505, 1715-1745.

crechetimesOcean Club call records for selected time periods


And that is that. I hope these reference blogs will be of use to the reader, if not right now, then down the line as pieces fall into place. I am still considering which area to tackle next, with tackling the Marais efit being the most likely next up. Feedback is, as always, greatly appreciated…



‘Other’ Call Records Pt. 3

Re ‘The House on the Black Rock’; Corrections and Feedback

Through the magic of WordPress, I have been able to see where this post has gone, and what feedback it has generated. I decided to make this blog post as a kind of response, as I cannot reply everywhere.

I want to put the reminder out that what I presented is a theory – I do not state anything as fact. It is a theory and I have floated it to see how it is perceived, in particular pushback. Healthy debate is valuable and this medium has, to my surprise, opened me up to a wider group of voices, many of whom have knowledge greater than mine in this case. This is invaluable to me, and I want to thank everyone who has made comments, good or bad. It has introduced me to forums I never knew existed.

I encourage healthy debate from any and all comers – I do not engage in ‘anti vs pro’ nonsense, nor forum politics/fracas. These are irrelevant distractions.

This is how the referrals for December 28th looked;


Unfortunately, the thread on MMM is not accessible without signing up.

I want to thank ShiningInLuz for their insightful comment on the ‘Miscarriage of Justice’ forum, snark aside;


Any contemporary memory of the building/area is valuable. There were/are also kennels within a short distance of the ‘toilet seat’ villa. The nature of concealment would therefore be important. As mentioned there is a cavity after the building is demolished, so there would’ve been an area beneath ground, perhaps a basement or septic tank.

I don’t for a second think it is possible her body was there when the building was demolished. I think I made it clear in the article that she would’ve been moved BEFORE the demolition, not left in the rubble. That idea is highly implausible

I want to thank the wonderful Lizzy Taylor (aka Hideho) for providing me a video showing the McCanns’ arrival in Morocco. They were in fact not dressed in black on arrival;


Also, to correct myself – I wrote that the Morocco trip was care of Phillip Green, but in fact that was the visit to the Pope, not the Morocco trip.

The relevance/existence of Kate’s dream, and the value of Danie Krugel, were both mentioned in a couple of places. The blog says right at the start that Danie’s ‘credibility’ was irrelevant to where my research led me. I simply laid out how I got to the property.

As to Kate’s dream, Gerry McCann makes a clear statement about it outside court  -so doubting its’ existence because it wasn’t mentioned in a twitter summary of the court session is illogical. The ‘dream’ event was reported in the press both in UK and Portugal. Doubting press stories is, unfortunately, par for the course with this case (particularly since the Goncalo Amaral trials). However this landed before the press changed their tune abruptly and did away with negative stories about the McCanns. Additionally there was never any retraction of the words, never a peep from Ricardo Paiva saying he’d been attributed to false quotes.

In other words, arguing that it didn’t really happen is a moribund avenue.

Moving to CMOMM, there are several posts/arguments which warrant response. Begining with BlueBag;


I don’t believe that at all. Harrison arrived before the dream (June 21st). This is a strawman argument. And again, Krugel’s credibility is and wasn’t the point of my article.

Harrison was brought in to investigate ONE avenue of possibility, that Madeleine had been murdered. Therefore his methods would have been what they were whatever happened. The dream may have psychologically spurred the investigation, but it did not affect an ongoing investigation which was already looking at the possibility of her death and concealment.

As to self incriminating, I do not profess to know what Kate was pointing toward, but the timing and corrollary with Krugel/Harrison makes me believe there was SOMETHING that was ‘meant’ to be found. What that was, again, I don’t know. Certainly her body was not at the construction site.

There is another evidence of ‘planted’ evidence in Russell O’Brien’s Aljezur ping and the De Telegraaf search, but this is another blog post in itself. Press incorrectly attributed an ‘incriminating’ call on June 10th to Russell (note again the timing of this) – it was in fact a call with David Payne.

Another criticism on CMOMM was that I don’t provide evidence of calls and pings. I have sheets and sheets of the call records and have identified all the numbers that I can. Here is an example – this corroborating the David Payne correction. A page full of these sheets would make eyes go fuzzy (speaking from experience!).


So I don’t fill up pages with these records, but can easily post them if requested. Saying I am ‘inventing’ these calls is a ludicrous ad hom.


As a rule I do not engage in debate when people resort to ad hominems, especially when that is their first port of call.

I was initially pleased Tony Bennett entered the debate (note – my username on CMOMM is April28th);


Unfortunately, with the greatest respect for Tony, this is not an argument. This post simply implies that because it doesn’t match his confirmation bias, it’s wrong. In all my research, I have not found anything directly incriminating about Robert Murat. I do think there are questions to be asked about his lies and changing statements, but, not to lower the tone here, it is right there in the files that while people were searching for Maddie on the fateful night of May 3rd, Robert Murat was..


Yes – watching pornography. So much for the idea he was out and about. And his activiy the previous days implies normality.

As Murat goes, perhaps I should make a separate post, but I think if he was involved it was in a peripheral, proxy way – oblivious. Whether it was arranging a car or access to a property it’s not possible to say. But I have seen absolutely no reason why he should be incriminated.

Many others could have been used in the same way. There are a number of people related to property in Gerry’s call records. As mentioned in the article there are names like Michelle Chessman, Duane Wessells, John Hill (manager of Ocean Club), Peter Dodwell (contact with Jensen) etc. Murat is NOT the only one related who had access to properties and is not the only one who could’ve been duped by proxy.

John Hill remained in contact with Gerry throughout the time in Portugal. Altruism or self preservation?

The issue of hairs and haplotypes is a debate I can’t pretend to be knowledgeable on. It’s my understanding that the hairs matched Murat and Tanner, but could also belong to thousands of others. The implication is that he’d be a willing patsy and get a big payoff from the press when it blew over.While I believe there were certainly ‘conspiratorial’ events, this one stretches credulity for me.

Sharonl posts the following quote from the Sunday Express, dated December 2nd, 2007;

Dr Russell O’Brien, 36, has come under investigation after a team of telephone surveillance officers highlighted a mobile call made to the missing four-year-old’s father more than a month after she disappeared.

Portuguese detectives are now working on the theory that a call made between Gerry McCann, 39, and Dr O’Brien is the missing link that could help them find Madeleine’s body.

Investigators are focussing their inquiry on the exact whereabouts of Dr O’Brien when the call was made on June 10.

Gerry McCann said the call was made within four kilometres of the Mark Warner resort.

But technicians have now dismissed his claim after examining data records taken from specified areas near to where the child went missing.

It is understood key words aroused police suspicions.

This goes back to the issue of Russell and his Aljezur ping. However the article is inaccurate as the June 10th call was David Payne. Gerry called Russell on May 7th, at 22:34. I suppose I should include the sheet showing this, lest it be suggested I am ‘inventing’ something;


I was pleased to receive praise from Dewi Lennard, aka Kikoratton, on twitter. It’s my understanding that he has spent as much, if not more time on the phone records as I have. I would be interested in working with Kiko in future, as it’s possible we each have numbers the other couldn’t identify.


But back to debate. The following is from Tony Bennett;


The aztec rug/Arao search/Stam statement/De Telegraaf hitting the press with the story all happened on June 13th. I made no suggestion that this was the building atop Rocha Negra, and I’m not sure how you came to that conclusion. These are separate events, but both linked. The Arao/Telegraaf search and Stam statement came on exactly a week after the McCanns left Amsterdam, and Gerry had a lot of contact with Dutch friends on that day (yes I have phone records for that day).

As to whom I spoke to, I believe in confidentiality, I am awaiting permission to name the person in question. If I threw out names not I would swiftly lose the trust of those talking to me. My efforts are to reaching the truth, and one day getting Madeleine the proper burial she deserves. Sacrificing this for forum politics would be ludicrous. So I await the ok from said person.

I have now been given permission to mention the name. It is Susan Puren who I was talking to and who provided the information here.

The fact that I ‘successfully’ helped remove a nonsense rumour that harmed an innocent family (not the Naylors by the way) should not be a source of suspicion. I fail to see the correlation. That for me was a case of morality. Posting photos of children puts them in danger.

I am proactive in contacting people. Sometimes they want to talk, other times they simply don’t reply. The fact others (not Tony) find it objectionable is completely irrelevant to me. Lauding your own sensibilities is not an argument.

I will show here again the phone tower map showing how Russell could easily have visited Arao or Barragem da Bravura before or after he pinged Aljezur. To correct the image – I DO now have the time of the ping before Aljezur, it was Luz at 13:28.

Proof of above statement;


Map (note the above correction);


Then I have the following challenge:

I have already provided plenty of phone evidence here, but yes, you are correct that she is in Gerry’s call records. The fact noone has publicly mentioned this is not an argument.



I am rather disappointed in the reaction of Tony Bennett. ‘Privately’ I have shared a lot of my research with him and even tried to debate via email. Tony has an open line of communication with me. But rather than contact me, he chooses this avenue, as if he is unaware of the work I’ve done and that he has access to. I find this behaviour odd. I have never had a personal problem with Tony, and I have all the respect in the world for him. But this has been detrimental to my willingness to share research and work with him in future, and I think that’s a shame.

Another one from Blue Bag:


Again, a strawman. I said the family were pinging in the triangle on that day. Sagres and Budens.

*Correction on image, it was not the first time they went West, they had previously visited Sagres


Hortas do Tabual chapel sits right in the middle.

On to Facebook.The following are from the group ‘Madeleine McCann – Abduction or Scam?’. The lovely Charlene Kane asks some good questions;


Looking at the photo, it is hard to judge (again I am unable to post the image unless I get permission). To me it looks more like a towel, but it is dirty and hard to really tell.There is also a can on the floor beside it, suggesting maybe people have been sitting on it while drinking. So I am reticent to make any judgements on it. The location it was found is a few metres from the precipice.

Having now gained permission to share it, here’s the image, judge for yourself..


Kate mentions going to the ‘high part’ of the cliff on the day she was surrounded by dogs. If we are looking for leakage, here it is.

Janine Bresnick brings up Father Haynes Hubbard:


I have tried to find out where this house was without success.There was a place in the Club Phase area (next to the Millennium) owned by a couple whose surname was Hubbard, but that is not near Rocha Negra and it’s very loose to assume they are related. Maybe a good area to research in future.

The following are from the Hideho CONTROVERSY of Madeleine McCann group. Riley Marilyn shares some very interesting quotes from Kate’s diary;


And Karen Bayliss gives an interesting suggestion re the white structure beside the chapel;


Comments and corrections are welcome…

Re ‘The House on the Black Rock’; Corrections and Feedback